Kocaeli · Oslo
Crab Digital
06 — Chatbot

An AI assistant that never keeps your customer waiting

From the corner of your website to WhatsApp, we build an assistant that speaks from your own content and hands over to a human the moment it isn't sure.

  • Live in 3 days
  • 24/7 replies, < 2s
  • 70% auto-resolved
  • WhatsApp & Instagram
Floating frosted-glass chat window with orange message bubbles
Response time< 2 sJust as fast at midnight
Short answer

What does an AI chatbot do and how long does setup take?

An AI chatbot runs 24/7 on your website, WhatsApp and Instagram, answering visitor questions in under two seconds. With RAG it sources your price list, catalogue and FAQ, so it cites documents instead of inventing answers. It books appointments, captures leads into your CRM and hands over to a human when unsure. About 70% of routine questions are auto-resolved, and the first version goes live in three days.

Setup
3 days
Response time
< 2s
Auto-resolved
~70%
Channels
Web, WhatsApp, IG
What we do

Assistants that talk, sell and learn

Not a template bot: a system fed by your own content, measured and improved over time.

01

Website assistant

A chat window in the corner that knows the page context and routes visitors to the right service.

02

WhatsApp & Instagram DM

Greeting, FAQs and automatic routing on the channel your customer already uses.

03

Trained on your data (RAG)

Your price list, catalogue and FAQ become the source; the assistant cites documents instead of inventing answers.

04

Booking & lead capture

It books appointments inside the conversation, captures contact details and pushes them to your CRM.

05

Human handover

When it isn't confident — or the customer insists — it summarises the chat and passes it to your team.

06

Measurement & tuning

Which questions came up, where it stalled, how many leads landed — a monthly report sharpens the assistant.

Our edge

Why our chatbot?

An assistant's job isn't to chat — it's to finish the job. Every build is set up around conversion and accuracy.

0/7

Always answering

Questions after hours no longer go unanswered.

0%

Questions auto-resolved

Routine questions end at the bot; the team focuses on selling.

0 days

Time to launch

With your content ready, the first version goes live in days.

Let's build your assistant together

Tell us your most common questions and your goal; we'll prepare a demo assistant tailored to you.

Get in touch
AI Chatbot | Crab Digital